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Upgrading from Anki 2.0.x? If so, please uninstall the old version first. Uninstalling will not delete your card data.
Latest Version
The older 2.1.15-standard and 2.1.15-alternate are also available.
If in doubt, choose the standard version, as most Windows installations are 64 bit these days. The alternate version uses an older toolkit, which lacks some improvements.
Some Windows 7 users have reported seeing a 'Fatal Error detected: Failed to execute script pyi_rth_multiprocessing' message when starting the latest version. If this happens to you, please use the older 2.1.15 instead.
Installation![]()
Install problems
'Error opening file for writing'
If closing Anki and Chrome does not help, please try restarting your computer, then running the installer again.
'Error loading Python DLL' or
'The program can't start because api-ms-win.... is missing'
Please make sure your computer has the latest Windows updates installed. If problems persist, please try manually installing this update and then this update.
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'Windows protected your PC'
When a new Anki version is released, Windows may display a scary-looking message until it has seen enough people using the new version. To be able to proceed with app installation, please use 'Run anyway'.
Antivirus programs may sometimes also report a false positive.
Upgrading
If upgrading from an Anki version before 2.1.6, or switching from the standard to the alternate version or vice versa, we recommend uninstalling the old version first, which will remove Anki's program data but not delete your card data.
If upgrading from 2.1.6+ and not switching between standard and alternate version, there is no need to uninstall the previous version first.
Older Versions
Anki 2.0 was the previous stable release. No further updates are expected, as the toolkit it was built on has been discontinued. From Feb 1 2020, Anki 2.0 will no longer be able to sync or download add-ons from AnkiWeb.
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